1. Our Commitment
The Inflection Point is committed to ensuring that our website and services are accessible to all people, including those with disabilities. We strive to provide an inclusive experience that enables everyone to access our training programs, advisory services, and online resources.
2. Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
3. Measures to Support Accessibility
The Inflection Point takes the following measures to ensure accessibility:
- Include accessibility as part of our mission statement and policies
- Integrate accessibility into our procurement practices
- Provide ongoing accessibility training for our staff
- Include people with disabilities in our design and testing processes
- Conduct regular accessibility audits and testing
- Work with accessibility consultants and experts
4. Accessibility Features
Our website includes the following accessibility features:
4.1 Navigation and Structure
- Clear and consistent navigation throughout the site
- Semantic HTML markup for better screen reader compatibility
- Logical heading hierarchy
- Skip navigation links to bypass repetitive content
- Descriptive page titles and headings
4.2 Visual Design
- Sufficient color contrast ratios for text and backgrounds
- Text that can be resized up to 200% without loss of functionality
- No reliance on color alone to convey information
- Responsive design that works on various devices and screen sizes
4.3 Content
- Alternative text for images and non-text content
- Captions and transcripts for video and audio content
- Clear and simple language where possible
- Descriptive link text that makes sense out of context
4.4 Keyboard and Input
- Full keyboard navigation support
- Visible keyboard focus indicators
- No keyboard traps
- Sufficient time to read and interact with content
5. Third-Party Content
Some content on our website may be provided by third-party services. While we strive to ensure these services are accessible, we may have limited control over their accessibility features. We work with our partners to improve accessibility wherever possible.
6. Ongoing Improvements
While we strive to meet WCAG 2.1 Level AA standards, we recognize that accessibility is an ongoing process. We continuously work to improve the accessibility of our website through:
- Regular accessibility audits and testing with assistive technologies
- User feedback and testing with people with disabilities
- Updates to content and features based on accessibility best practices
- Training and education for our content creators and developers
- Monitoring emerging accessibility technologies and standards
7. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware of the following limitations and are working to address them:
- Some older PDF documents may not be fully accessible
- Some third-party embedded content may have accessibility barriers
- Some complex interactive elements may require additional keyboard commands
We are actively working to remedy these issues and appreciate your patience as we continue to improve.
8. Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Alternative input devices
- Browser accessibility features
9. Training and Programme Accessibility
We are committed to making our training programmes and advisory services accessible to all participants. If you require accommodations for our in-person or virtual training sessions, please contact us in advance so we can make appropriate arrangements.
Accommodations may include:
- Sign language interpretation
- Accessible training materials in alternative formats
- Captioning for video content
- Accessible venue selection for in-person events
- Extended time for assessments
- Other reasonable accommodations as needed
10. Feedback and Assistance
We welcome your feedback on the accessibility of The Inflection Point's website and services. If you encounter any accessibility barriers, please let us know so we can work to address them.
10.1 Contact Methods
You can contact us about accessibility issues through the following methods:
Email: info@inflectionpoint.africa
Phone: +263 784473876
Address: Suite 29, Arundel Village Business Center, 51 Quorn Avenue, Mount Pleasant, Harare, Zimbabwe
10.2 Response Time
We aim to respond to accessibility feedback within 3-5 business days. For urgent issues, please indicate this in your message, and we will prioritize your request.
11. Formal Complaints
If you are not satisfied with our response to your accessibility concerns, you have the right to lodge a formal complaint with the relevant authorities in your jurisdiction.
12. Technical Specifications
The accessibility of The Inflection Point's website relies on the following technologies:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
13. Assessment and Testing
The accessibility of this website has been assessed through:
- Automated accessibility testing tools
- Manual testing with assistive technologies
- Keyboard-only navigation testing
- Color contrast analysis
- User testing with people with disabilities
14. Updates to This Statement
This accessibility statement was last reviewed on November 10, 2025. We review and update this statement regularly to reflect improvements to our website and any changes to accessibility standards or regulations.